Direct Billing
At Back At It, we offer Direct Billing as a courtesy to our clients whenever possible. Please note that all insurance policies vary, and we cannot determine what is covered under your specific plan. In some cases, your insurance provider may not permit direct payment to our clinic, so it is important to familiarize yourself with the details of your insurance coverage.
Our Policy
To facilitate direct billing, we require the following:
- A credit card on file, stored securely, in case insurance does not cover the full amount.
- Completion and signature on a consent form for direct billing, located at the end of the health intake form.
Please Read Carefully Our Billing & Payment Policy:
- If your insurance benefits do not cover your appointment, your credit card will be charged accordingly.
- Back At It will submit claims to your insurance company; any remaining balances not covered will be your responsibility. Payment for any outstanding amounts is expected at the time of your appointment.
- We can only direct bill to one insurance company per appointment.
- If you do not agree to these terms, we will be unable to offer direct billing.
What We Need From You
To facilitate direct billing, please provide:
- Insurance Card: Including Plan/Policy/Group number & ID number
- Birth Date
- If you are not the cardholder, we will need their card information first & last name and birth date.
Direct Billing Availability
All of our therapists are registered in the province of Alberta and can direct bill for the following companies (excluding Osteopathic Manual Therapy read note below):
- Alberta School Employee Benefit Plan (ASEBP)
- Blue Cross (Alberta ONLY)
- Canada Life
- Canadian Construction Workers Union
- CINUP
- Chamber of Commerce
- Claim Secure
- Cowan
- D.A. Townley
- Dejardins
- Equitable Life
- First Canadian
- GMS Carrier 49 & 50
- Great West Life
- Green Shield
- GroupHealth
- GroupSource
- Industrial Alliance
- Johnson Inc.
- Johnson Group Inc.
- Manion
- Manulife
- Maximum Benefit
- Maximum Corporation
- People Corporation
- Sun Life
- Union Benefits
- UV Insurance
Please note:
- Osteopathy cannot direct bill for Blue Cross or Sunlife Plans.
- We cannot provide direct billing for WCB claims.