Now Hiring: Operations Manager at Back At It

Now Hiring: Operations Manager at Back At It

Join Our Team in Canmore & Banff!

Are you ready to step into a role where your work truly matters? Back At It is looking for a passionate, organized, and compassionate Operations Manager to join our vibrant team in the beautiful Bow Valley. This is more than a job, it’s an opportunity to make a meaningful impact in a supportive environment that values growth, balance and community.

Location & Hours:

• Where: Canmore & Banff, AB — in-person with 1 remote day/week after 8 months
• When: Full-time, 5 days/week, with occasional evenings and weekends

Why Back At It?
At Back At It, we believe healing happens when people feel safe, supported and connected. Built on core values of self-care, empowerment, accountability, and celebrating individuality, our multidisciplinary clinics serve the local community with a focus on well-being. We work hard, laugh often, and care deeply, creating a workplace where your personal and professional growth is supported every step of the way.

Who We’re Looking For:
This isn’t a traditional managerial role. We care less about resumes and more about how you show up, being grounded, curious, motivated and genuine in your desire to help others thrive. You should love organizing details, enjoy teamwork and thrive under pressure. Even if you’ve never worked in a clinic before, that’s okay! We will teach systems and skills. What matters most is your commitment to growth, your integrity and your heart.

Key Qualities:

• Passionate about helping others succeed
• Calm and proactive under pressure
• Self-motivated, adaptable, and solutions-focused
• Comfortable learning new tools like Asana, JaneApp, and Google Workspace
• Respectful of boundaries and dedicated to creating a safe, inclusive workplace

Your Role:
As Operations Manager, you’ll be the heartbeat of our clinics, ensuring everything runs smoothly and supporting our team with day-to-day operations. Your responsibilities include:

• Leading clinic operations and team support
• Managing onboarding, training, and morale initiatives
• Overseeing inventory, vendor communication, and system updates
• Handling staff time-off and shift coverage
• Responding swiftly to urgent issues, including evenings and weekends
• Maintaining internal policies and tools

You don’t need to have done all these things before, what’s crucial is your ability to learn, organize, and lead with heart.

Tools You’ll Use:

• Asana for project tracking
• JaneApp for bookings and charting
• Google Workspace for collaboration

Why People Stay at Back At It:

• Authentic work-life balance and encouragement to rest
• A culture that truly values your voice, boundaries, and identity
• Meaningful work with real impact on clients and team
• A fun, friendly, and supportive environment
• Opportunities to lead, create, and grow

How to Apply:
Click on this link HERE Please fill it out and upload your resume within the form, where you can share:

• Why this role caught your eye
• What values you look for in a workplace
• Any experience (paid or unpaid) that feels relevant
• What support helps you thrive in a new role

Not sure if you’re “qualified” enough? We encourage you to apply anyway, especially if you’re excited about the role but unsure if you meet every bullet point. We value lived experience, transferable skills, and potential.

Wait for Our Response:
We review applications on a rolling basis. If we think you’re a good fit, we’ll be in touch to discuss the next steps.

Questions or Support:
If you need assistance or have questions about the process, feel free to reach out to us at vanessa@backatitwellness.com