Hiring: Billing and Clinic Support Manager

Hiring: Part Time Billing and Clinic Support Manager

About Us

• Back At It is a group of three multidisciplinary clinics in Canmore and Banff offering massage therapy, acupuncture, naturopathic medicine, chiropractic and osteopathy. We are dedicated to providing exceptional services to our clients and maintaining a supportive and efficient clinic environment. Effective communication is at the core of our operations.

Our Core Values

• Empowering Others to Succeed: We prioritize creating an environment where every team member and patient feels supported and empowered to succeed. 
• Integrity: We uphold honesty, transparency, and ethical practices in everything we do.
• Excellence: We strive for the highest standards in patient care and professional services.
• Patient-Centered Care: We focus on the individual needs of each patient, ensuring personalized and effective treatment.
• Continuous Learning: We are committed to ongoing educational and professional development for our team.
• Community Engagement: We actively participate in and contribute to the well-being of our local community.

Job Description

• As a Part-Time Billing and Clinic Support Manager at Back At It, you will play a pivotal role in managing our accounts receivable while also providing essential support to our management team. This role involves working collaboratively to facilitate the growth and success of our business.

Key Responsibilities

• Manage and process all billing and invoicing for the clinic.
• Oversee accounts receivable, ensuring timely collection of payments.
• Address patient billing inquiries and resolve discrepancies.
• Support clinic operations by managing schedules and appointments.
• Assist with administrative tasks, data entry, and office organization.
• Collaborate with clinic staff to ensure efficient workflow and excellent patient care.
• Answer phone calls and emails, providing timely and helpful responses to patients and staff.

Skills Required

• Customer service at a professional level with an emphasis on issue resolution and satisfaction
• Ability to troubleshoot effectively
• Excellent communication skills
• Strong attention to detail, particularly for accurate billing and invoicing
• Proficiency in using booking software and Google Workspace applications
• Demonstrated leadership abilities, including collaboration and team motivation

Working Hours

• Weekly on Tuesdays and Wednesdays from 9:30am to 2:30pm

Compensation

$27 per hour 

How To Apply

Please email your resume and cover letter to hiring@backatitwellness.com.

Application Deadline

Sunday, June 9th 2024